I cannot thank you enough for the great service (and patience!) that your company has given me. The quality of the products is outstanding, not to mention the prompt replies to my e-mails!. My Partner is disabled and has his own bathroom so this bathroom will be my chillout room! Thank you for making me feel easy about asking questions and i will have no hesitation in recommending your company to friends and family.
L. Groom, Worcester
hi nick, thankyou so much for your help with my bathroom everything is perfect, i was a bit sceptical at first of buying this sort of thing from the internet, but i must say you have come up trumps you run a reliable and faultless service, well you have to me at least, like i said to you im a dj and always very busy from continent to continent, i do not have the time or patients for aggrovation from companies that promise the earth and dont deliver, you will go a long way because of the manner in which you deal with your clients, once again many , many thanks
DJ ALAN K, North London
The bath went in with no hitches and easily avoided the horizontal waste pipe.
I thought the unit well built to a high standard and I was pleasantly surprised how quite the unit was.
The client loves it.
C. Hurst, Ludlow
Hi, very pleased with the towel rail heater looks great now that it,s
fitted. Also very pleased with the overall service and the quick delivery.
J. McDermid, Dunbartonshire
Hello. Finally my Geneva bath has been fitted and I love it!!!
Thanks for your prompt and efficient service in the past.
S. Still, High Peak
Thank you so much for your help changing my order. The valves arrived today.
The service provided by your company is excellent.
Would recommend this company to all.
Fast efficient service.!!!
E. Carr, Fife
I'm just writing to let you know how pleased I was with the purchase of my whirlpool bath from Luna Spa's the price was good and the service was excellant. The delivery went without a problem and the after sales service was brilliant. It is good to see a modern company with some old fashioned views on sales and service i would not hesitate to use your company again.
I. Chapman, Doncaster
Dear Luna Spas,
Thank you for the prompt receipt of my order, illuminated mirror 60. It is in situ and looks
M. Mirto, Bournemouth
SORRY FOR THE DELAY IN LEAVING APPROPRIATE FEEDBACK REGARDING
THE WHIRLPOOL SPA BATH AND HEATED TOWEL RAIL RADIATOR I PURCHASED FROM YOUR
COMPANY. BOTH ITEMS ARE SPOT ON AND WERE A BARGAIN TOO. I WOULD NOT HESITATE
IN RECOMMENDING ANYONE TO USE YOUR COMPANY AND HAVE DONE SO ON MANY OCCASIONS
A. Uysal, Cleethorpes.
What service, if the bath is as good as your speedy response, then you will have one happy customer.
M. JOLLIFFE, Shropshire
A. Uysal, Cleethorpes.
Sorry for the delay just been really busy. I will be buying more whirlpools
from you in the future as I am going to sell and install your spa baths from
now on as they are good value for money. I can not get a spa bath so good for
the money. I would like to say thank you for your service and look forward to
using you again. Products featured: Nevada 14 jet whirlpool bath, fitted chrome
pop up waste, Helix Cross 3 hole deck bath filler.
SRG Installations, Somerset.
Hi. I would like to thank yourselves and your courier company for all your
help with delivery of the bathroom furniture (which i'm really pleased with
by the way). When I got an email to say the unit was being delivered on friday,
I was concerned that no-one would be here to accept the delivery. I rang yourselves,
and then your courier company. I have to say that you all bent over backwards
to assist me, and Martin did everything that he promised. Many, many thanks
to you all. It's been a very long time since I have dealt with such efficient
and polite company.
H. Hawkins, Berkshire.
The product was as expected and is exactly what I needed. The service from
Luna Spas was excellent - prompt delivery when promised. I'll continue to look
at your website when I need other bathroom accessories.
H. Jones, Swansea.
Brilliant service, great communications prompt delivery, and great after sales
service many thanks to all at Luna spas!
G. Jones, Neath.
We purchased a whirlpool bath from Luna Spas this summer.
We just had it installed last week and are loving it! Everything from placing
an order to delivery and service after it has been delivered were great. (We
had a slight problem, so we called Luna Spas for advise and everyone was very
helpful and the problem was resolved straight away). Based on personal experience
we will not hesitate to recommend Luna Spas to anyone considering buying a whirlpool
S. Pupalaigyte, Kent.
Hi, yes we are very pleased with the product and the service we received, we
recommend your company to everyone who asks where we got our whirlpool
bath from. Thank you again.
C. Jordan, Hampshire.
Sorry not to get back to you before, but as i haven't had any problems with
the whirlpool or your service i haven't needed to. Thankyou
for your help and prompt delivery. Next time i need a spa or whirlpool
bath yours will be the first company i will contact. Please find enclosed photos
of whirlpool boxed in with limestone tiles and overlaid with brown emperador
marble. Please feel free to use these shots for publicity. (view
James Symons Bathroom Design, Hornsea.
Excellent service from start to finish. A pleasant suprise when considering
most on line retailers.
R. Hamilton, West Midlands.
Just to say special thanks to Luna Spas and the Bio-Jet service
department who got the heater switch module shipped to me. I fitted it the day
after it arrived and voila all sorted. Shipped the faulty unit back in the reply
envelope. So impressed with an internet company that doesn't just sell and forget.
Believe me it is so unusual these days. You are a credit to yourselves. Will
recommend you to anyone who is looking for a whirlpool spa bath.
Never have I managed to spend more then 10 mins in the bath and now I am losing
1hr 30 + in heaven. Thanks guys.
K. Picher, Milton Keynes.
I am sending this to compliment you on your service. Your acknowledgements were prompt and informative. Your advice of
dispatch details was appreciated and the promised e-mail from the couriers was
waiting for me at 09.20 this morning, as promised. I rang the couriers as you
suggested, they contacted the driver to give me a precise response, I was told
that delivery would be in the next half hour and twenty minutes later the goods
were delivered in a curteous and friendly manner. What more can a customer ask
of his supplier? Thanks for giving confidence to a reluctant internet buyer and
for a trouble free transaction. Thanks again,
J. Bell, Cambridge.
May we just say thank you for the delivery of our bathroom suite,
we are delighted with the quality and it has been a real pleasure to deal with
you. We wish you every success in your business and if any of your customers
ever need a recommendation, we will be more than pleased to give one.
B. McAllister, Bedfordshire.
Thanks to you Nick for keeping us informed of progress of our order for the
beech vanity unit with sink. The delivered product was of a
much higher quality than we expected and we are delighted with it. Our plumber
kept saying what a lovely bit of furniture it is in the bathroom and despite
our internet crashing whilst waiting to hear from you, glad that you contacted
us several times on our mobile, and can only say, how delighted we are with
your company, products and service.
L. Butchers, Ipswich.
There is no criticism at all. We are very very pleased with the seville
whirlpool bath, sink and beech bathroom vanity unit that we bought
off you. The bath is just fantastic and tremendous value for money. Considering
we live in the middle of nowhere there was also no problem with delivery to
us either. I would recommend Luna Spas to anyone looking for a whirlpool
bath and quality bathroom ware. Please feel free to use this testamonial
and if any prospective buyers would like to contact us it is no problem. Very
C. Milgate, Wales.
Thank you for your excellent, effiicient and professional service. We are very
pleased with our chrome radiator which has transformed our bathroom into something
out of a magazine. Our friends were extremely pleased with their glass
washbasin and all the fittings. Well done luna spas, keep up the good
W. Haikings, Sheffield.
Thank you very much for keeping us in the picture regarding our recent order
of a corsica whirlpool spa bath. The service is excellent,
the quality of the bath is excellent, and the value for money is excellent!
We will have no hesitation in recommending your company to our friends and acquaintances,
whenever they need any bathroom requisites. We shall certainly use your company
again whenever we need more bathroom accessories.
N. Sharp, Devon.
Just to say thanks very much Nic for a great bath (ibiza 12 jet whirlpool
+ 12 jet air spa). My girlfriend loves it and at a great price as well.
I have recommended your site to my plumber, who asked for it, as well as other
friends and family. Cheers.
N. Goldsmith, Tyne and Wear.
After being badly let down by another internet supply company, your service
was excellent and restored our faith. No negatives to report from shopping
at lunaspas.co.uk !
C. Wilson, Glasgow.
The Nice Whirlpool bath is now awaiting installation, and
the quality as far as the appearance goes is of a high standard. The other company
suppling the shower, toilet & wash basin also do the same bath as Luna Spas
... but about £30.00 more ... and £47.00 delivery ... and I received
TWO hand basins ... and NO toilet cisterne. I'm still waiting on them to call
me back to arrange an exchange!!!
So basically...Luna Spas were cheaper, with sensible non-pushy pre-sales
advice and the couriers delivered within 15 mins of the re-arranged time.
I'll up-date you when the whirlpool is installed and running,
but that may be a while yet as I now have to re-arrange the plumbers etc. due
to the incompetence of the other suppliers. Well done folks.
G. Edwards, Wales.
We are delighted with both our new illuminated mirror and
the service provided by Luna Spas. The mirror arrived in a couple of days as
promised and was also a lot cheaper than all the other places we had previously
checked out! Its now installed and looks terrific in our new bathroom. Many
thanks for the excellent service.
D. Young, Devon.
Whirlpool is in fitted and working and is excellent we are
really pleased with it thanks, and the service we recieved from you couldn't
have been better. Thanks again.
R. Gorse, Hull.
Whirlpool looks to be in order, have yet to get it installed
and give it a 'whirl' excuss the pun but yes very pleased.
S. Gosling, Burton on Tweed.
Just to say that I am very satisfied with the whirlpool bath.
The ordering was easy, delivery was quick and the customer service was brilliant.
J. Jarrett, Ipswich.
I have yet to hang the bathroom mirror, plug in and try it. It does however
look to be in good order and I could not be happier with the excellent and
polite service that I've received. Thank you.
C. de Marco, London.
I was extremely satisfied with the level of service that I received. The whirlpool
was excellent and as advertised, and the delivery was carried out speedily and
with no problems. I have already recommended your site to one of my colleages
and would not hesitate in recommending your products to anyone else.
C. Phillips, Norwich.
From the moment you gave us a courtesy call on receipt of our order to the
installation of the whirlpool air spa, we knew we were dealing with an efficient
and well mannered company. The spa is fantastic, delivered on time and well
packaged. The price was the best we could find anywhere and your service was
first class. I have already recommended you to our friends, and if you want
recommendations for anyone else, please give them my email!
P. Burns, Argyll and Bute.
Whirlpool bath received with thanks. It looks great. Thanks
for the excellent service. Will recommend your company to friends.
R. Askew, Manchester.
"Whilst we haven't actually tested the whirlpool bath
yet as it has only just been fitted, it looks great. The service we recieved
was A1. You were really helpful and got back to us with answers to our questions
incredibly quickly. We have dealt with a lot of online companies since we are
having our house completely renovated, but you have been by far the most helpful.
V. Barwick, Lancaster.
"I was delighted with the service I got from Luna Spas. The only hiccup
being the mix-up with the delivery which was rectified straight away. I would
certainly recommend you to anyone I know looking to buy a whirlpool
spa bath, both for your price and your service. I hope to do business
with you again in the future. Thanks again."
D. Reaka, Glasgow.
"Hi there, well the bath was excellently packaged to prevent damage, the
whirlpool bath itself is brilliant. I hate baths, prefer showers, husband loves
a bath, but now I use the whirlpool bath much more than I used to. I will definitely
recommend you to anyone I hear of, thinking about buying a air spa /
S. Wilson, Aberdeen.
"We are very pleased with the service that we have received and we are
also very happy with the product."
A. Cicalese, London.
"Excellent product, great price (cheapest on the net), good service."
D. Jenkinson, Hertfordshire.
"Wonderful item! Fantastic communication and service. Thankyou!"
G. Vautier, Oxfordshire.
"Towel rail up and running, excellent quality and value.
W. Fowler, Lancashire.
“Recommended!! Contact and Customer Service was excellent!"
A. Masterson, Cleveland.
“Responded to questions promptly and delivered quickly.”
J. Boss, London.
"Very friendly - Great to deal with excellent communication and service,
very prompt delivery, would use again."
M. White, Essex.
Now that's what I call service! The electric ladder radiators are great. If only all requests were as easy!! Thanking you again for swift professional service, from one who has seen all too much of the other.
M. Marshall, Moray.
Thanks for your message. We were very satisfied with the radiators and valves we bought from lunaspas. They arrived promptly. One of them was transit damaged and a replacement was quickly arranged. We'd definitely use them again. Thanks again.
Y. Towle, Edinburgh.
Hi Lunaspas, to confirm, I can vouch for really good service, next day delivery was precise, product exactly as described on the site with really keen pricing to boot. Really friendly customer service when I called to verify a query on the valves. All in all, no hesitation using again or recommending to others, keep up the good work. PS - The Colmworth chrome heated towel rail looks great in position, no photo at present.
G. Cutler, West Midlands.
Thankyou so much for such a prompt delivery. I recieved the radiator within two days.!! We are really really pleased with the radiator...
A. Cook, South Wales.
I placed my order for 2 heated towel rails at approx 1.00
pm on Monday and they arrived the next day. What excellent service I shall certainly
use your website again and recommend you to others.
J. Smith, West Midlands.
The heated towel rail arrived this morning, as promised, and
I would like to take this opportunity to thank you for your prompt and efficient
P. Peck, Oxfordshire.
Thanks, the bathroom radiator is up and running, excellent
quality and value.
M. Sams, Leicester.