Thinking about adding a whirlpool bath to your bathroom? You've come to the right place! Our FAQ section covers everything you need to know, from how whirlpool baths work to the benefits of hydrotherapy. We'll help you understand the different types of whirlpool systems, maintenance tips, and even the potential for VAT relief. Whether you're a first-time buyer or a seasoned spa enthusiast, our FAQs will guide you through the process.

General

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Whirlpool baths use a pump to circulate water, infusing air to create a massaging effect. This cyclical process provides a relaxing hydrotherapy experience.

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We focus on quality and quiet operation. While some water noise is inherent to hydrotherapy, we minimise it with advanced pumps, rubber flanges, and isolator feet. We prioritise a relaxing experience over the lowest price.

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Yes, whirlpool baths are safe for children when equipped with a safety cut-off valve. This valve prevents entrapment by stopping the pump if body parts are near the suction cover. At Luna Spas, we prioritize safety by incorporating Safe-Flow technology into all our baths.

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A whirlpool bath weighs roughly 12-26 kg more than a standard bath.

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Jacuzzi is a brand name, not a unique product. Many brands offer similar whirlpool baths and hot tubs, often at lower prices and higher quality. Consider comparing different brands before making a purchase.

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Research

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When buying a whirlpool bath, consider factors like quality, noise level, and features. Avoid cheap options that may lack durability and performance. Our experience can guide you towards a better choice.

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All our Quantum, Super Lux and Tranquility systems feature premium flush Flatline whirlpool jets from Koller, renowned for their quality and ease of cleaning. These jets are a top choice for high-end brands.

Every bathroom is unique. We tailor-make each whirlpool bath to your specific needs, considering factors like:

Accessibility: We can adjust pump and control placement for one-sided access or bath hoist compatibility.
Plumbing and Space Constraints: We can work around existing plumbing and space limitations.
Personalized Hydrotherapy: We can customize jet placement to target specific areas of pain or discomfort, such as the neck and shoulders.

By understanding your individual requirements, we ensure a perfect fit and a truly personalised hydrotherapy experience.

Yes, hydrotherapy baths can qualify for VAT relief if they are specifically designed and adapted to meet the needs of a disabled person. This includes modifications like:

Control Placement: Moving controls to a more accessible location.
Jet Configuration: Customizing jet placement for specific therapeutic needs.
Additional Features: Incorporating features like inline heaters or chromotherapy lighting.

The Jet Fill system, a unique offering from Luna Spas, provides a cutting-edge solution for filling your whirlpool bath. By utilizing the existing whirlpool jets, this innovative system offers a faster and more efficient way to fill your bath.

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Fitting

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Installing a whirlpool bath is similar to a regular bath, with the added requirement of a standard 13 amp electrical supply. This supply can power various features like chromotherapy lighting or Bluetooth sound. For a thermotherapy heater, a separate 13 amp feed is recommended.

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Professional Installation: All electrical work must be performed by a qualified electrician.
Power Supply: The pump requires a dedicated 13 Amp fused spur.
Permanent Connection: The pump must be hardwired, not connected via a plug.
Circuit Breaker: A circuit breaker with a separation distance of at least 3mm must be installed.
Ground Fault Indicator: A ground fault indicator with a 30 mA release current is recommended.

Disclaimer: These guidelines are for reference only. It is the installer's responsibility to comply with all relevant regulations and safety standards.

Yes, it's recommended to install an access panel for maintenance purposes. We can customize the pump placement to your specific needs. For more details, check out our "Tailor-made whirlpool baths" information.

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While our baths are thoroughly tested before shipping, it's recommended to perform a final check before installation.

Fill the Bath: Fill the bath with water, ensuring it's an inch above the highest jet.
Run the System: Activate the whirlpool system and let it run for 10 minutes.
Inspect for Leaks: Turn off the system and let the bath sit overnight. Carefully check all jets and pipe connections for any signs of leaks.

Protect the Bath: Handle the bath carefully, avoiding damage. Use protective coverings during installation.
Plumbing Preparation: Install water supply and drain connections before placing the bath.
Wall Installation: Build a wall around the bath, ensuring a 10 cm overlap. Consider soundproofing tape for the rim.
Floor Preparation: The floor should be firm, level, and inelastic.
Leg Installation: Use the provided leg set to secure the bath in place.
Overflow and Drain: Install the overflow and drain set according to instructions.
Water Testing: Fill the bath to the overflow level to check for leaks. Seal any gaps with silicone or sealing tape.
Tiling and Panels: Tile the exposed sides or use bath panels. Ensure easy access for maintenance.

Wellness

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Bathing has been a part of human culture for centuries. Today, we know that hot baths can boost metabolism, improve cardiovascular health, and alleviate pain. They can also help you relax and improve sleep quality.

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Hydrotherapy baths can help. Whirlpool baths provide a combination of heat, buoyancy, and massage qualities that work together to relieve muscle tension, improve circulation, and speed up the healing process

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Chromotherapy, or color therapy, is a practice that uses colors to balance and harmonize the body's energy. It's based on the belief that colors can influence physical and emotional well-being. By exposing the body to specific colors, chromotherapy aims to address imbalances and promote healing.

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Heat therapy, using warm water, can alleviate physical pain and improve mental health. By increasing blood flow, relaxing muscles, and releasing endorphins, it can reduce stress, alleviate pain, and promote better sleep.

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Bathing has become a popular way to relax and unwind. It offers a private space to rest, reflect, and recharge. Whether you're a busy parent or simply seeking relaxation, a warm bath can provide a much-needed escape from daily stress.

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Aftercare

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Monthly Maintenance:

Fill the Bath: Fill the bath with warm water or leave water in after use.
Add Cleaner: Add a sterilizing tab or whirlpool cleaner.
Run the System: Run the whirlpool for 5 minutes.
Drain and Rinse: Drain the water and optionally rinse the surfaces.

We offer a 5-year warranty on all parts and labor, backed by our commitment to quality and performance. For full details, please refer to our guarantee page.

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Please follow the below links to downloadable instructions for the systems.

Quantum System
Super Lux System
Tranquility System

Keep your bath functioning at peak performance with our whirlpool bath repair service. Luna Spas is committed to all things whirlpool related. If you have just moved into a house that has a whirlpool bath and you want to give it a once over before using it for the first time, or if it is time to give your existing bathtub a service, we can help out.

We stock high quality replacement parts and can diagnose & carry out repairs if your tub starts acting in an unusual way.

Our commitment to you doesn’t end when you pick the perfect bath. We are committed to helping you enjoy it for years to come.

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Luna Spas

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Choose Luna Spas for a luxurious and rejuvenating bathing experience. Our high-quality whirlpool baths, combined with innovative technology and exceptional customer service, ensure your complete satisfaction.

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A common concern with whirlpool baths is water retention, which can lead to stagnant water and unpleasant odors. Luna Spas addresses this issue with advanced drainage systems that remove 99% of water from the system. While regular cleaning is still recommended, our whirlpool cleaners and tabs can help maintain a clean and hygienic bathing experience.

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Flatline flush jets, featured in all our whirlpool systems, offer several advantages over standard systems:

Koller is a top brand known for innovative water pumps and drainage systems. Their products are reliable, efficient, and environmentally friendly. We use Koller pumps exclusively in all of our whirlpool baths.

Check our blog for more info including the below:

Tips and tricks: For example, how to choose the right bath, maintenance tips, or energy-saving advice.
Practical guides: Step-by-step instructions or checklists, such as a guide to choosing the right bathroom fixtures or a checklist for planning your bathroom renovation.
Helpful resources: Links to relevant articles, videos, or other online resources that provide valuable information.

The Jet Fill system uses a one-way valve to fill the bath through the whirlpool jets. You'll need additional valves, such as deck-mounted flow valves or shower valves, to control water flow and temperature. These valves can be sourced from various suppliers.

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Knowledge Base